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IT Support Specialist with German

Katowice, śląskie, Polska
104 dni temu

To ogłoszenie wygasło 68 dni temu

IT Support Specialist with German

Numer referencyjny: JO-1507-312719_SZC2977KAT
Lokalizacje: Katowice
Nazwisko Konsultanta: Szczepan Zajdel
Opis:

For our client we are looking for:

IT Support Specialist with German 

Responsibilities:

  • Providing support for business clients via phone, e-mail or chat
  • Verifying client's identity, creating cases in the incident managements system and resolving technical issues
  • Recording the customer's inquiry and initiating the escalation process when an issue cannot be resolved with available resources
  • Promotes and maintains a high quality, professional, service-oriented company image among users and team
  • Continues to develop application knowledge in specific product suite and operating environment and technologies
  • Understanding customer concerns and address then effectively

Requirements:

  • Very good knowledge of German
  • Communicative knowledge of English
  • Communication and organization skills
  • Problem solving skills

Our Client offers:

  • Competetive salary
  • Benefit and training packages
  • International environment

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