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Customer Service Specialist

Kraków, małopolskie, Polska
71 dni temu

To ogłoszenie wygasło 49 dni temu

Antal SSC/BPO

Customer Service Specialist

Antal is a leader in executive recruitment and HR consulting services. The brand is present in 35 countries and has been operating in Poland since 1996. Antal International offices in Warsaw, Wrocław, Cracow, Poznań and Gdańsk conduct projects across Poland and abroad for biggest global corporations and local businesses operating in all sectors of the economy. The Antal SSC & BPO team specializes in providing recruitment services for shared services and outsourcing centres. Its projects involve searching for candidates to fill positions that require advanced technical or managerial skills, as well as high-volume recruitment associated with creating new structures or new teams within a short timeframe. The Antal SSC & BPO division consists of sections specializing in the following disciplines: Finance & Accountancy, Banking Operations, Payroll/HR, Legal Operations, Customer Service/IT Helpdesk, Purchasing, Supply Chain.

Job description

  • Daily contact in one of the languages: German/Czech/Slovak/French/Italian/Danish/Swedish within business processes (phone and e-mail contact with business clients)
  • Work compatible with standards set by the company
  • Tasks within customer service, solving problems and administration
  • Participation in department projects
  • Teamwork in international environment

Candidate

  • Excellence knowledge of German/Czech/Slovak/French/Italian/Danish/Swedish
  • Very good knowledge of English
  • Display excellent customer service skills
  • Professional and positive
  • Great interpersonal skills

The offer

  • Competitive salary
  • Interesting and challenging career path
  • Attractive benefit package
  • Great office location
  • High company standards and culture
  • Friendly and international atmosphere

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