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Finance Customer Service Representative (German speaker)

Workplace: Kraków

Region: małopolskie

Ref. number: 67790814

ABB (ABBN: SIX Swiss Ex) is a pioneering technology leader in power grids, electrification products, industrial automation and robotics and motion, serving customers in utilities, industry and transport & infrastructure globally. Continuing a history of innovation spanning more than 130 years, ABB today is writing the future of industrial digitalization with two clear value propositions: bringing electricity from any power plant to any plug and automating industries from natural resources to finished products. As title partner in ABB Formula E, the fully electric international FIA motorsport class, ABB is pushing the boundaries of e-mobility to contribute to a sustainable future. ABB operates in more than 100 countries with about 147,000 employees. www.abb.com


We are an international pioneering technology leader that is writing the future of industrial digitalization. One of our key ambitions is to get faster and leaner, and to move closer to the customer. Therefore we are consolidating our internal services into a world-class Global Business Services (GBS) organization, with the largest center located in Krakow. To strengthen our Finance team, we are looking for a German Customer Service Representative with analytical skills and communicative German. Seize this unique opportunity to take an active part in shaping our new GBS center and grow together with the rapidly developing organization.


Your main tasks are split into 3 areas which include:
• Stakeholder management: you handle inbound calls and e-mails from vendors and business partners to maximize our customer satisfaction; review, investigate and resolve queries raised by vendors
• Operational tasks: you provide vendors Due Date/Details; generate documents from the system for suppliers’ needs; follow and update company procedures; support necessary activities to ensure accurate and timely reporting; execute analysis and reports as assigned; support internal control testing and prepares relevant documentation
• Continuous improvement: you collaborate with other teams in continuous improvement activities and initiatives focusing on delivering efficiency, transparency and standardization

In line with the above, operational and process development are always at the top of the agenda. At GBS, you can count on great chances of being part of, and contributing to, an even better and more effective organization. You will be part of an Accounts Payable team so cooperation and planning is important.


• Minimum 6 months of experience in financial area or Bachelor's or Master’s degree in Finance, Accounting, Economics or Business Administration as an asset
• Very good in German and business English
• Experience with ERPs as a plus
• Knowledge of Microsoft Office, especially Excel skills
• Customer focus
• Ability to work in teams and with deadlines
• Good problem solving and critical thinking skills


Your benefits:
• Enjoy a stable employment in a company with a long history in innovation and technology
• Collaborate with experienced experts in an international environment
• Seize individual development and training opportunities, from job specific to soft skills
• Get private medical care (including offers for family members) and life insurance
• Receive attractive remuneration based on your experience and skills, and other financial benefits, such as annual bonus and internal share purchase program
• Choose from various benefits in kind, ranging from healthy lifestyle offerings, to knowledge sharing, to teambuilding activities

Apply now for this job and become our next German Customer Service Representative.

Important, please include in your CV the following passage:
“I hereby give consent for my personal data included in my application to be processed for the purposes of the recruitment process under the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation)”.

If your application is convincing, you can expect to hear from us within 1 month.


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