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Accounting Service Desk Specialist with Dutch

Kraków, małopolskie, Polska
156 dni temu

To ogłoszenie wygasło 148 dni temu

We are a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes for hundreds of Global Fortune 500 companies.

From New York to New Delhi and more than 20 countries in between, Genpact has the end-to-end expertise to connect every dot, reimagine every process, and reinvent companies’ ways of working.

Our focus is to make sure we have the right set of people delivering what we promise. People who think with design, dream in digital, and solve problems with data and analytics. People who obsess over operations, focus on the details, and lead change by being curious, incisive and courageous in everything they do—on a foundation of unyielding integrity.

We are Genpact. Transformation happens here. Come, be a part of our exciting journey!

Inviting applications for the role of an 

Accounting Service Desk Specialist with Dutch

Location: Kraków


  • Answering questions from suppliers, clients, stores and solve internal queries in agreed time and according to working instructions
  • Translate internal communication and outgoing correspondence, contact third parties in foreign languages
  • Create reports connected to the Service Desk department
  • Additional tasks related to Service Desk department
  • Successfully graduating the training plan attached to the position and the tasks;
  • Training other team members regarding the daily tasks whenever necessary and requested by the manager
  • Updating the working procedures periodically
  • Ensure Key Metric’s and SLAs are met and service is delivered as expected


Minimum qualifications

  • Good Dutch skills
  • Communicative level of English
  • Good MS Office (especially MS Excel) knowledge
  • Analytical thinking and ability to learn fast
  • Personal culture and ability to deal with the client properly
  • High motivation and willingness to learn
  • University graduate

Preferred Qualifications / Skills

  • Previous experience in Finance/ Accounting

We offer:

  • Attractive salary
  • Possibility to take part in the new process
  • Stable job offer – employment contract
  • Various trainings (initiating, soft skills)
  • Possibility of development
  • Benefits (Insurance, Luxmed, Multisport, additional vacation days, biking policy)

Apply now

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