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HR Services Specialist for US and Canada

Kraków, małopolskie, Polska
59 dni temu

To ogłoszenie wygasło 56 dni temu

First-level support to employees, former employees, managers, Human Resource Partners, and external customers in specific geographies (US/Canada) by assisting in inquiry resolution and employee transactional support associated with Human Resources, Benefits and Payroll procedures, programs and tools.

HR Services Specialist for US and Canada

Workplace: Kraków

Region: małopolskie

Numer ref.: GLO00001Y

Responsibilities:

  • Utilizes our knowledge management system to respond to requests from HR staff, managers and employees on HR or Payroll policies, procedures, and tools
  • Navigates on company’s systems and tools and explains their functionality
  • Processes information, data, transactions, and letter related to HR or Payroll data
  • Tracks customer contacts and inquiries in case management system
  • Monitors case management system and reassigns tasks to appropriate teams
  • Escalates necessary matters to policy owners for resolution
  • Possesses strong interpersonal skills to successfully build productive relationships at all levels of the enterprise
  • Conveys a professional, knowledgeable, helpful and confidential approach

Requirements:

  • 1 year in HR or Payroll, or in a call center environment
  • Proficiency with Microsoft applications Excellent spoken and written English
  • Bachelor’s Degree or equivalent experience
  • Numerical attitude/analytical skills
  • Knowledge of HR or Payroll policies and processes
  • Ability to handle confidential issues with discretion
  • Ability to work between 10:00-18:00

We offer:

  • International working environment and unique company culture
  • Personal development opportunities
  • Friendly atmosphere in dynamic team
  • Full time employment contract with salary corresponding to qualification
  • Benefits package including medical care, insurance, sport activities and other

Apply now

Please enclose the following statement in your application: "I hereby agree for processing the following personal information strictly for the purposes of recruitment processes in accordance with the regulation for the protection of personal data, passed on 29.08.1997 (Dz.U. No. 133, item 883)".

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