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To ogłoszenie wygasło 105 dni temu

We are a global leader in the production and distribution of technologically advanced medical solutions. Our products simplify and automate all stages of research, giving the necessary results in a short time. The production and distribution processes take place at Stargard factories. Very important for us is continuous development of products and solutions is carried out, taking into account applicable regulations and customer expectations. The Radiometer team consists of over 500 employees who contribute to saving human life all over the world every day.

With reference to the Manager of Customer Complaints, you will join a team of highly skilled and engaged colleagues partly placed in Copenhagen, Denmark and partly placed in Stargard, Poland. The new position will be placed in Poland. The Customer Complaints Department has a significant cross-functional and international role in Radiometer.

CUSTOMER COMPLAINT COORDINATOR

Miejsce pracy: Stargard


Responsibilities:

  • Coordinate customer complaint handling, 
  • Participate in providing trends and overviews of customer complaints, 
  • Cooperation, facilitation, and communication to seek solutions by being close to our partners,
  • Work across the organization with RA, R&D, Technical support and service, Production and other departments, 
  • Apply standards and regulatory requirements of ISO 13485 and FDA legislation.

Expectations:

  • Higher education, preferred majors - Engineering, Pharmacy, Biology, Biochemistry, or similar,
  • Profound experience as MS Office user,
  • Very good in English both written and spoken (in daily work we speak English),
  • Knowledge with or an interest in Lean and problem solving processes,
  • Good knowledge of applicable standards and regulatory requirements is an advantage (ISO 13485, IVD, MD directive, and FDA legislation),
    Additional training can be provided,
  • Good analytical skills,
  • Systematic, well-organized, having attention to detail and a technical flair,
  • Resistance to stressful situations.

Offer:

  • stable employment
  • attractive salary + annual bonus
  • access to internal and external trainings
  • opportunity to grow in a dynamic company with a strong lean culture
  • attractive work in an international environment, among professionals
  • business trips to Denmark to meet and collaborate with foreign colleagues
  • individual private medical care
  • multisport card
  • possibility of joining the group life insurance
  • daily fresh fruits
  • attractive team building sessions

Prosimy o dołączenie klauzuli: "Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w mojej ofercie pracy dla potrzeb niezbędnych do realizacji procesu rekrutacji (zgodnie z Ustawą z dnia 29.08.1997 r. o ochronie danych osobowych Dz. U. z 2002 r. Nr 101, poz. 926, ze zm.)"

Firma zastrzega sobie prawo odpowiedzi tylko na wybrane oferty.

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