• Firma:
    ABB Business Services Sp. z o.o.
  • Lokalizacja:
    Kraków, małopolskie, Polska
  • Typ pracy:
  • Ofertę pracy dodano:
    2019-06-28 (239 dni temu)

GBS HR Krakow Delivery Manager

Workplace: Kraków

Region: małopolskie

Ref. number: 68705918

Join ABB and work in a team that is dedicated to creating a future where innovative digital technologies allow greater access to cleaner energy.

ABB is a leading global technology company in power and automation that enables utility, industry, and transport & infrastructure customers to improve their performance while lowering environmental impact. The ABB Group of companies operates in roughly 100 countries and employs about 135.000 people.
ABB is building Global Business Service (GBS) organization globally. There are two centres in Europe – GBS Krakow and GBS Tallinn. The GBS centres are the cornerstones of the new ABB HR Delivery Model and allows ABB to consolidate and deliver top-quality HR services to our businesses around the globe. Joining the ABB GBS in Krakow, you will have the opportunity to work in a high-paced international environment and grow together with the rapidly developing business. Join us now in this exciting journey and seize the unique opportunity to take an active part in shaping the development of the new global organization in GBS.

The GBS HR Krakow Delivery Manager is fully accountable for managing the Employment Life Cycle operations of the GBS HR in Krakow and takes responsibility for the delivery of high-quality services, to supported business locations and clients and against agreed performance targets. Furthermore, the GBS HR ELC Krakow Delivery Manager will drive further optimization of HR processes in close collaboration with the Global Service Lines.

• Contribute to the implementation of the GBS HR strategy
• Manage overall business operations across all supported locations / clients and deliver services according to signed-off Standard Operating Procedures (SOPs), agreed KPIs and quality targets
• Ensure successful transitions according to the migration plans (recruiting, Knowledge Transfer, Parallel Run)
• Plan, develop and implement a strategic roadmap in line with GBS HR business strategy, drive financial management including budgeting and forecasting and cost management
• Ensure all GBS HR processes incorporate appropriate control mechanism, including 4-eye-check / SOX checks, data protection and compliance tasks
• Define and drive people management strategy of the GBS HR Krakow (e.g. workforce planning, training, engagement, mentoring, succession planning, incentives and retention) and lead with the example
• Constantly evaluate the HR proposition and the service to clients with a view to improving delivery through innovation and the implementation of industry best practice
• Implement Lean approaches to deliver efficiencies through standard processes and synergies

• Leadership / Senior Management role managing large scale operation (50+ employees in GBS HR Krakow) in captive, shared service or outsourced service center
• Experience in HR or Shared Services Operations (insourced or outsourced)
• Sound Operations management experience
• Project Management experience
• Lean Sigma / Six Sigma qualiy and process improvement experiences
• Strong analystical approach to problem solving, high degree of proactive behavior and result and client orientation
• High degree of structure and self-organization, excellent Powerpoint and Excel skills
• Excellent communication skills, fluent in English (oral and written) and the knowledge of German language highly desirable

Your benefits
• Enjoy a stable employment in a company with a long history in innovation and technology
• Collaborate with experienced experts in an international environment
• Seize individual development and training opportunities, from job specific to soft skills
• Get private medical care (including offers for family members) and life insurance
• Receive attractive remuneration based on your experience and skills, and other financial benefits, such as annual bonus and internal share purchase program
• Choose from various benefits in kind, ranging from healthy lifestyle offerings, to knowledge sharing, to teambuilding activities

Apply now for this job and become our next GBS HR Krakow Delivery Manager.

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