• Firma:
    ABB Business Services Sp. z o.o.
  • Lokalizacja:
    Kraków, małopolskie, Polska
  • Typ pracy:
  • Ofertę pracy dodano:
    2019-06-28 (144 dni temu)

Knowledge Management Specialist

Workplace: Kraków

Region: małopolskie

Ref. number: 68420319

ABB (ABBN: SIX Swiss Ex) is a pioneering technology leader in power grids, electrification products, industrial automation and robotics and motion, serving customers in utilities, industry and transport & infrastructure globally. Continuing a history of innovation spanning more than 130 years, ABB today is writing the future of industrial digitalization with two clear value propositions: bringing electricity from any power plant to any plug and automating industries from natural resources to finished products. As title partner in ABB Formula E, the fully electric international FIA motorsport class, ABB is pushing the boundaries of e-mobility to contribute to a sustainable future. ABB operates in more than 100 countries with about 147,000 employees. www.abb.com


We are an international pioneering technology leader that is writing the future of industrial digitalization. One of our key ambitions is to get faster and leaner, and to move closer to the customer. Therefore we are consolidating our internal services into a world-class Global Business Services (GBS) organization, with the largest center located in Krakow. To strengthen our Quality and Continuous Improvement team, for the HR Services, we are looking for a Knowledge Management Specialist with the relevant operational working experience in a Shared Service environment. Seize this unique opportunity to take an active part in shaping our new GBS center and grow together with the rapidly developing organization.


• Coordinates the SOP Lifecycle Management in GBS HR Europe
• Maintains the structure and content of the specific tools used for Knowledge Management
• Liaises with European and Global Knowledge Management stakeholders in aligning Knowledge Management concepts, processes and guidelines
• Maintains the Knowledge data base for GBS HR Europe
• Is responsible for driving and monitoring the revision cycles of the SOPs for GBS HR Europe
• Actively participates in Content / Knowledge Management projects and initiatives to improve the specific framework
• Share best practices within the Knowledge Management global organization
• Defines and ensures proper implementation of content capturing guidelines and adherence to branding and master data document standards
• Trains all team members on Knowledge Management processes, tools, guidelines
• Operationally supports and performs process maps and SOP updates


• Hands-on experience in Knowledge/ Content Management
• Relevant operational working experience in a Shared Service environment
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of stakeholders, managers, and subject matter experts
• Strong attention to detailes combined with very good time management, organizational and prioritization skills
• Service oriented mindset, self-motivated with a result-oriented approach to daily tasks and responsibilities
• Ability to manage own time effectively, work independently, and take accountability for actions
• Very good MS Office skills
• Adonis/ Service Now Knowledge Base skills represent a plus
• Excellent English skills in writing and speaking


Your benefits
• Enjoy a stable employment in a company with a long history in innovation and technology
• Collaborate with experienced experts in an international environment
• Seize individual development and training opportunities, from job specific to soft skills
• Get private medical care (including offers for family members) and life insurance
• Receive attractive remuneration based on your experience and skills, and other financial benefits, such as annual bonus and internal share purchase program
• Choose from various benefits in kind, ranging from healthy lifestyle offerings, to knowledge sharing, to teambuilding activities

Apply now for this job and become our next Knowledge Management Specialist.

Important, please include in your CV the following passage:

“I hereby give consent for my personal data included in my application to be processed for the purposes of the recruitment process under the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation)”.

“I also consent to processing of my personal data for the purposes of any future recruitment processes”.