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Quotation Hub Team Leader

Workplace: Kraków

Region: małopolskie

Ref. number: 68777347

ABB (ABBN: SIX Swiss Ex) is a pioneering technology leader with a comprehensive offering for digital industries. With a history of innovation spanning more than 130 years, ABB is today a leader in digital industries with four customer-focused, globally leading businesses: Electrification, Industrial Automation, Motion, and Robotics & Discrete Automation, supported by its common ABB Ability™ digital platform. ABB’s market leading Power Grids business will be divested to Hitachi in 2020. ABB operates in more than 100 countries with about 147,000 employees. www.abb.com


We are an international pioneering technology leader that is writing the future of industrial digitalization. Our aim is to provide the fastest and most adequate quotation support, fulfilling the customer’s requested on time delivery. Therefore, we are transforming within Motors and Generators Business Line and creating a centralized Quotation Hub in our Global Business Services center in Cracow.
As a Quotation Hub Team Leader you will lead a team of Quotation Specialists trained to expert level during an extensive program after which they will be able to support our Local Sales Unit (LSU) with world class service. Afterwards your team will be perfectly capable of selecting the right and the most competitive motor for the right customer/application/market. Understanding both customer specifications and our product’s capabilities you will always look to improve customer’s competitive edge.


As a Quotation Hub Team Leader, you will be responsible for:
• Leading and managing the quotation support process and team of specialists supporting allocated Local Sales Unit (LSU) Back End and Front End Sales teams
• Delivering performance against agreed KPI’s whilst keeping the team together and individuals satisfied so the attrition rate is below 10%
• Organizing the load of the team and adjusting the allocation based on changing market requirements. Ensuring that the area of responsibility is properly organized, staffed, skilled and directed
• Coaching, motivating and developing direct and indirect subordinates within HR policies
• Creating a service level understanding with the relevant LSU, implementing systematic review process and setting corrective actions to meet agreed targets
• Understanding product group and LSU tool landscape and give feedback on needed improvements
• Driving the culture of sharing best practices within your team and pushing for continuous improvement


• Ideally 3 year relevant experience within Motors and Generators or related industrial environment
• Bachelor degree or above in Electrical or Industrial Engineering
• Experience with managing teams providing services preferably to remote locations
• Understanding of customer and local sales unit needs
• Fluent English and excellent communication skills in general
• Social, networking and stress-tolerant, cultural sensitivity
• Motivating and goal oriented team player


Your benefits
• Enjoy a stable employment in a company with a long history in innovation and technology
• Collaborate with experienced experts in an international environment
• Seize individual development and training opportunities, from job specific to soft skills
• Get private medical care (including offers for family members) and life insurance
• Receive attractive remuneration based on your experience and skills, and other financial benefits, such as annual bonus and internal share purchase program
• Choose from various benefits in kind, ranging from healthy lifestyle offerings, to knowledge sharing, to teambuilding activities

Apply now for this job and become our next Quotation Hub Team Leader.

Important, please include in your CV the following passage:
“I hereby give consent for my personal data included in my application to be processed for the purposes of the recruitment process under the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation)”.
“I also consent to processing of my personal data for the purposes of any future recruitment processes”.


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